ECRI Blog

5 Traits to Help Your Team Become a High Reliability Organization

Achieving the status “High Reliability Organization (HRO)” is now the gold standard for healthcare organizations, but there is little agreement on how to achieve it. To help you move your organization toward this important goal, let’s try to make that term clearer. Authors Weick and Sutcliffe first used the phrase in their 2001 book, Managing the Unexpected, now in its 3rd revision (Weick, K. E., & Sutcliffe, K. M., 2015 Managing the unexpected, John Wiley & Sons).

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Topics: Patient Safety, ECRI, Best-practice evidence-based medicine, Leadership, Public Health, Medical errors, Patient Safety Organizations, continuous improvement, High Reliability Organization

Why You Need a Patient Safety Organization (PSO)

Healthcare workers want to keep patients safe and provide high quality care. Unfortunately, despite best intentions, erroneous, substandard, and unequal care are still too common, harming 1 in 10 hospitalized patients in the US. Today’s evidence-based Patient Safety Organizations (PSOs) are working toward zero-avoidable-harm healthcare. Choosing the right PSO can help your organization reach this goal.

The World Health Organization defines Patient Safety as: “A framework of organized activities that creates cultures, processes, procedures, behaviors, technologies and environments in health care that consistently and sustainably lower risks, reduce the occurrence of avoidable harm, make errors less likely and reduce the impact of harm when it does occur.”

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Topics: Patient Safety, ECRI, Evidence-based decision making, Best-practice evidence-based medicine, Leadership, Public Health, PSO, Medical errors, Patient Safety Organizations, continuous improvement

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