Hillary Hei, Senior Infection Preventionist, ECRI

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Could Natural Language Processing Help Close Gaps in Infection Prevention and Patient Safety Events?

Natural language processing (NLP) is an increasingly ubiquitous form of artificial intelligence (AI). Best described as where computer science meets linguistics, it uses computational linguistics and machine learning to analyze human language. 

NLP powers virtual assistants like Alexa and Siri, predictive text for emails, spelling and grammar checkers, and sentiment analysis in reviews. In addition to consumer use cases, NLP is used in medicine to identify risk factors, estimate risk, or predict events of disease development or readmissions across cardiovascular, endocrine, metabolic, and neurological diseases. And it’s put to work in patient engagement—with NLP-powered chatbots supporting pharmacy interactions, COVID-19 management, and primary care triage.

Does NLP have a potential role in supporting infection prevention? Let’s explore the possibilities.

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Topics: Infection Prevention

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